Order and Payment

Placing your Order:  

Fill in the order form or email us at olyserena@gmail.com with your details of:

Name:
Item:
Colour (if any):
Quantity:
Shipping address:
Phone number:

After receiving your order, we will reply you with an email confirmation on the availability of the item(s) and the total payable amount together with our bank details within 24 hours.


Payment: 
Please make full payment within two (2) working days from the date of our email confirmation. We will reserve your order for 2 working days until the full payment is made. If we do not receive your payment within the said 2 working days, all reservations will then be released.


Once payment is made, kindly send your transaction detail to our email at olyserena@gmail.com so that we can process your order.




Delivery: 
Once payment is received and confirmed, the estimated parcel arrival will be 1 to 3 working days from the day of postage.




Postage Rates: 
Customers are to bear all delivery/postage charges unless the item entitled for free shipping.
Poslaju Courier (Depends on weight):
RM7++ West Malaysia
RM10++ East Malaysia (Sabah and Sarawak)